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Position: Business Analyst 5

Location: Lansing, MI 48933

Start Date: 12/07/2026

Minimum Education Level: Bachelor's Degree

REQUIRED:

• Resume
• R2R
• Meets Work Location
• Cover Sheet

Position Overview

We are seeking an experienced Senior Business Analyst to support an Agency Services Application Development and Support team responsible for multiple web applications. The role will primarily focus on supporting application maintenance activities and larger project initiatives, with a main emphasis on education-related applications.

The ideal candidate will have strong experience in the software development lifecycle (SDLC), business analysis, requirements gathering, and stakeholder coordination. This position will serve as the primary liaison between technical development teams and business partners, ensuring that operational support requests and project requirements are clearly defined, documented, and delivered.

As a senior-level resource, the selected candidate must demonstrate strong leadership, communication, delegation, and meeting facilitation skills.

Key Responsibilities

• Facilitate meetings and discussions between technical teams, business clients, and stakeholders.
• Independently lead requirements-gathering sessions and translate business needs into technical requirements and project specifications.
• Coordinate project tasks, timelines, and communications between business product owners and development teams throughout the change management lifecycle.
• Manage and monitor project progress, deliverables, and resource requirements.
• Prepare project status reports and resource demand projections for management.
• Maintain and manage project backlogs, track sprints, and monitor ticket progress using Azure DevOps.
• Ensure project teams follow established change management policies and procedures.
• Maintain accurate project documentation on SharePoint sites.
• Work with vendors, business partners, and other stakeholders to support project objectives.
• Gather and document complex requirements for new application initiatives and Request for Proposal (RFP) processes.
• Conduct training sessions, information sessions, and presentations for different audiences.
• Identify project issues, evaluate business needs, and support effective communication between technical and non-technical teams.

Required Qualifications

• 5+ years of exposure to complex IT web applications within the past 5 years.
• 3+ years of experience serving as a liaison between development teams and project managers or business clients in software development projects.
• 3+ years of experience working as a Business Analyst supporting software development projects within the past 5 years.
• 3+ years of experience leading meetings, conducting training and information sessions, and delivering oral and written reports and presentations.
• 1+ year of experience using Azure DevOps.
• Strong understanding of business analysis and requirements-gathering practices.
• Excellent written and verbal communication skills.
• Strong leadership, organizational, analytical, and critical-thinking abilities.
• Ability to manage multiple priorities and work effectively with technical teams, business stakeholders, and vendors.

Highly Desired Qualifications

• 2+ years of knowledge and experience with the Software Development Lifecycle (SDLC).
• At least 6 months of project management experience or knowledge of project management methodologies.
• 2+ years of experience with Microsoft SharePoint.
• At least 6 months of experience with the Salesforce Platform.
• At least 6 months of experience with Microsoft Dynamics 365.

Key Competencies

• Stakeholder and vendor management
• Business and technical requirements gathering
• Meeting facilitation and presentation skills
• Project coordination and change management
• Backlog, sprint, and ticket tracking
• Technical and business documentation
• Leadership and effective communication