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Position: Software Test Analyst 3

Location: Lansing, MI 48933

Minimum Education Level: Bachelor's Degree

Pay Rate: $38 - W2; $44 - C2C

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Position Summary

The client is seeking a Software Test Analyst 3 to provide quality assurance and software testing support for projects within the Quality of Life agencies, including the Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development.

This role focuses on ensuring the quality, accuracy, accessibility, and reliability of public-facing applications and technology enhancements serving Michigan residents. The successful candidate will collaborate with development teams, business analysts, project stakeholders, and agency partners to validate system functionality, identify defects, and ensure compliance with established quality standards.

The ideal candidate is detail-oriented, analytical, self-directed, and capable of communicating testing results and quality risks clearly to both technical teams and senior management.

Key Responsibilities

• Develop, execute, and maintain test plans, test cases, and test scripts.
• Perform functional, regression, integration, and user acceptance testing.
• Design and manage test cases and acceptance criteria within Agile development projects.
• Validate user stories, participate in sprint ceremonies, and provide testing-related input during requirements discussions.
• Identify, document, track, and communicate defects to support timely resolution.
• Conduct software testing to validate functionality, accessibility, performance, and security considerations for public-facing applications.
• Assess testing impacts, contribute to risk assessments, and communicate quality concerns and recommendations to senior management.
• Validate system changes and enhancements against business requirements and established quality standards.
• Collaborate with development teams, business analysts, project stakeholders, and agency partners to improve software quality.
• Support continuous improvement initiatives, testing process analysis, and quality assurance practices.
• Assist agency partners in understanding applicable processes, policies, and quality standards.
• Adapt to changing project requirements, shifting priorities, and evolving operational needs.

Required Qualifications

• Bachelor's degree required.
• At least 5 years of experience conducting comprehensive software testing activities, including test planning, test case design, test execution, defect documentation, and process analysis.
• At least 5 years of experience creating, refining, and managing test cases and acceptance criteria within Agile development environments.
• Experience validating user stories and participating in Agile sprint ceremonies.
• At least 2 years of experience working directly with senior management to communicate testing impacts, discuss quality strategies, contribute to risk assessments, and align on testing approaches and defect resolution.
• At least 2 years of experience testing public-facing IT applications, including functional validation and consideration of accessibility, performance, and security requirements.
• Excellent written and verbal communication skills, with the ability to present technical information clearly and concisely.
• Strong analytical, organizational, problem-solving, and defect-tracking skills.
• Ability to work independently, collaborate effectively, and manage competing priorities.

Preferred Qualifications

• At least 2 years of experience conducting accessibility and compliance testing related to ADA and WCAG standards.
• At least 2 years of experience reviewing and triaging vulnerability scan results.
• At least 1 year of experience supporting systems or programs governed by state or federal regulations.
• Experience ensuring software quality practices align with regulatory, accessibility, and compliance requirements.
• Experience working with cross-functional teams and public-sector stakeholders.

Candidate Expectations

• Demonstrate strong customer service and communication skills.
• Build effective working relationships with agency partners and project teams.
• Quickly learn new applications, workflows, and project requirements.
• Maintain a high level of accuracy, organization, and attention to detail.
• Remain flexible and responsive to changing priorities and project needs.
• Contribute to reliable, accessible, and high-quality technology solutions for Michigan residents.

Top Skills and Minimum Experience

• Software Testing and Quality Assurance — 5+ years
• Agile Test Case Design and Acceptance Criteria Management — 5+ years
• Senior Management Communication and Quality Strategy — 2+ years
• Testing Public-Facing IT Applications — 2+ years
• Written and Verbal Communication — Essential
• ADA/WCAG Accessibility Testing — 2+ years preferred
• Vulnerability Scan Review and Triage — 2+ years preferred
• State/Federal Regulatory Compliance Experience — 1+ year preferred

Education

Bachelor's degree required.